Refund policy
At Rubified Elegance, we are committed to your satisfaction. Please read our return and refund policy carefully before making a purchase.
All Sales Are Final Due to the nature of our boutique and our third-party suppliers, all sales are final. We do not accept returns or exchanges for sizing, change of mind, or buyer's remorse.
Damaged or Defective Items If you receive an item that is damaged, defective, or incorrect, please contact us within 5 days of delivery at rubifiedelegance@gmail.com with:
- Your order number
- A photo of the item and the issue
We will work with our supplier to resolve the issue, which may include a replacement or store credit at our discretion.
Lost or Missing Packages If your package is marked as delivered but you have not received it, please contact us within 5 days. We will open an investigation with the carrier on your behalf.
Contact Us For any questions regarding your order, please email us at rubifiedelegance@gmail.com. We respond within 24-48 business hours.